Guestspeaker Lynn Arsenault, VP Customer Service, NB Power


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Rotary May

Ron Toivanen with Guestspeaker  Lynn Arsenault, VP Customer Service, NB Power

She spoke about the challenges and changes NB Power is looking at to improve Customer Service

Lynn discussed NB Power’s current challenges and future vision. She started off by mentioning that June is electricity month. The main challenge that NB Power faces is the daily Two Peak Challenge of early morning and early evening peak load demands. With Siemens, they are investigating a smart grid approach by use of smart meters to reduce peak load demands. Amongst other programs, she mentioned were the LED program and Energy Vampires. Also noted NB Power has to make a decision on the Mactaquac Dam. http://www.mactaquac.ca/

In addition, Lynn mentioned that Efficiency NB became part of NB Power as of 1 April. http://smarthabits.ca/. Another tidbit that she shared was that tropical storm Arthur was the worst storm in its history to affect the NB Power distribution system.

 


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